Refund policy

RETURN & REFUND POLICY

We offer a 14-day return policy. You have 14 days from the date your order is delivered to request a return.

To be eligible for a return, the item must be unused, unworn, unwashed, and in its original condition, with all original tags and packaging attached. Proof of purchase may be required.

To request a return, please contact us at dawwidkostyrya.com@gmail.com. Please do not send your order back before contacting us and receiving return instructions.

Customers are responsible for return shipping costs, unless the item is defective, damaged, or incorrect.

Once we receive and inspect the returned item, we will process the refund to the original payment method.

For customers in the European Union, returns are subject to applicable consumer protection laws, including the statutory 14-day right of withdrawal where applicable.

For customers in Ukraine, returns are handled in accordance with applicable Ukrainian consumer protection laws.